Wednesday, August 7, 2013

Woman's death and Apple's USB charger trade-in program

After reports that a woman in China died after using her iPhone while it was being charged through a third-party USB adapter, Apple has announced a USB adapter trade-in program to ensure it's customer safety.

Apple, a tech giant will accept third-party USB adapters and in return sell customers official Apple USB adapters for only $10, almost half price then tagged in Apple store. USB adapters are used to connect iPhone, iPad and iPod USB cables into wall outlets.
Apple said that they are starting "USB Power Adapter Takeback Program" due to reports that suggest that some third-party adapters could be unsafe.

"While not all third party adapters have an issue, we are announcing a USB Power Adapter Takeback Program to enable customers to acquire properly designed adapters," Apple said. "Customer safety is a top priority at Apple."
  • Program start date in USA: August 16, 2013
  • Program End date in USA: October 18, 2013
Users can go to any Apple Store or an Apple Authorized Service Provider to drop off their third-party USB adapter, which will be "disposed of in an environmentally friendly way."

Users also need to bring their iPhone, iPad or iPod device for serial number validation. Customers are limited to one $10 USB adapter for each iPhone, iPad and iPod they have.
(Note: News courtesy LATimes)